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  • Terms and Conditions

    Welcome to YOUR AVA STORE (PAMELI MUKHERJEE). By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.


    1. General

    This website is owned and operated by YOUR AVA STORE (PAMELI MUKHERJEE). Throughout the site, the terms “we”, “us”, and “our” refer to YOUR AVA STORE (PAMELI MUKHERJEE). By visiting our website or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.

    We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. It is your responsibility to check this page periodically for changes.


    2. Eligibility

    By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.


    3. Products and Services

    All products listed on the website are described and priced as accurately as possible.

    We reserve the right to modify or discontinue any product at any time without notice.

    Prices of all products are subject to change without prior notification.

    All products are intended for personal use only. Re-sale without permission is strictly prohibited.


    4. Order Acceptance and Cancellation

    Orders are subject to acceptance and availability.

    We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraud.

    Orders may be cancelled by the customer within 24 hours if they have not yet been shipped. (Refer to our Cancellation & Refund Policy for details.)


    5. Pricing and Payment

    All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

    We accept payments through secure payment gateways.

    In case of payment failure, orders will not be processed.


    6. Shipping and Delivery

    We aim to deliver all orders within the estimated time mentioned at checkout.

    Delays due to courier issues, weather conditions, or unforeseen events are beyond our control.

    Shipping charges and delivery times may vary based on your location.


    7. Returns, Refunds, and Replacements

    Please refer to our Cancellation & Refund Policy page for detailed information on product returns, refunds, and replacements.


    8. Intellectual Property

    All content on this website, including images, text, graphics, logos, and software, is the property of YOUR AVA STORE (PAMELI MUKHERJEE). You may not reproduce, distribute, or use any material without our written consent.


    9. Limitation of Liability

    We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website.
    We do not guarantee that our website will be uninterrupted, timely, or error-free.


    10. Privacy

    Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.


    11. Governing Law

    These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and any disputes will be subject to the jurisdiction of Howrah, West Bengal courts.


    12. Contact Information

    For any questions regarding these Terms and Conditions, please contact us at:
    YOUR AVA STORE (PAMELI MUKHERJEE)
    Email: pameli@youravastore.com
    Phone: 9123649505
    Address: 65, Farid Pur Block, Howrah Municipal Corporation, Santragachi, Howrah, West Bengal, 711110

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